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Total Quality Management in the Qur'an | ||
| iraq journal of market research and consumer protection | ||
| Article 1, Volume 8, Issue 1, 2016, Pages 340-366 | ||
| Authors | ||
| Ali F.A .Al- Fkaiki; Athmar D.H.Al- shohani | ||
| Abstract | ||
| The aim of this research is to clarify the importance of total quality management. Total quality management considered as a cultural process covering the various aspects of activities in society that helps human well-being, as well as the development of its efficiency and ability. They also have an effective role in achieving the desired goals that will benefit humanity. The concept of total quality management in the Qur'an is a broad, comprehensive and well integrated concept that aims to improve human life economically and socially. Quality in the Qur'an is a mean to achieve human beings happiness. In this research we will highlight a successful story of quality management from Qur'an that ensures consumer protection and support of economy which is the story of the Prophet Youssef (p). It is a unique story that are mentioned and praised in Qur'an as an example of total quality management. | ||
| Keywords | ||
| quality; total quality management; The Western approach; The Islamic approach | ||
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