Analysis of the productivity of municipal services in accordance with the envelope data analysis software (DEA) (Applied research in the municipalities of karbala directorate)

	Analysis of the productivity of municipal services in accordance with the envelope data analysis software (DEA) (Applied research in the municipalities of karbala directorate)
journal of kerbala university
Article 1, Volume 12, Issue 1, 2016, Pages 167-190 PDF (0 K)
Abstract
Services occupies great importance in the lives of the urban population it can be said that the services sector is the basis for the activities of urban centers in the world, and if they Cities functions and activities of commercial, industrial, religious and other, these events are all based on the services sector is a successful and advanced city by the services provided to residents. The basic aim of the research measuring production efficiency of municipal institutions in the holy city of Karbala for seven Municipality institutions because of this city of great importance and to prepare large of visitors who come from different Iraqi cities and the Arab countries, so that the study of productivity measurements municipal services of key and critical to municipalities issues. It can ensure citizen satisfaction and loyalty by providing the best services to exploit optimization of resources and can Baanhamn through the following: • A description of the different mechanisms of action in the collection of waste and the method of work and the preparation of the vehicles used and time of work and related activities services provided. • account statement and inputs, each according to its impact on the efficiency of the Municipal Corporation. • It is known that the output measure of the institutions that offer the service is facing great difficulties, so were the main outputs account an amount of waste collected in tons through Maeetm collected from the machines and vehicles that collect waste, which represents an important axis to search through display types and sizes, as well as to the secondary output of the other space, serviced and the preparation of the role and the population. • Use Data envelopment analysis program to measure productivity. Find showed the collection of waste in municipal institutions are mainly dependent on the mechanisms used to collect and methods used efficiently and effectively service the results showed that production efficiency vary between the municipality and the other institution depending on the proper use of resources.

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