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The role of information technology in improving banking performance A sample of the Iraqi private banks Study | ||
| JURNAL OF MADENAT ALELEM COLLEGE | ||
| Article 1, Volume 8, Issue 2, 2016, Pages 147-168 | ||
| Abstract | ||
| Abstract The research aims to study the impact of information technology in the banking performance through clearance of hardware and equipment, software, networking, database, and the skills of individuals and the banking performance deportation, the financial dimension, and after the customers, after internal processes, after learning and growth, and the social dimension, has concluded the study to the existence of the role of information technology in improving banking performance, and it was the most important recommendations of the work on the use of information technology more widely and rely on e-business so as to ensure speed and quality in the provision of banking services to the customer, and the training of some of the workers in the banks on the required banking software setup, and the introduction of managers in senior management courses needed to acquire the experience and skills sufficient to deal with information technology, and the emphasis on the application of the system (camels private) evaluates the banks, and the practice of bank insurance activities, and activate the work-site interactive, and support cultural, scientific and social activities as part of the activities that serve the community. key words: IT (Information technology), banking performance. Hardware, Software,Communication Networks, Database, people,Financial Perspective,Customer Perspective,Internal Business Processes Perspective, Learning and Growth Perspective | ||
| Keywords | ||
| Information Technology; banking performance; Hardware; software; Communication Networks; database; people; Financial Perspective; Customer Perspective; Internal Business Processes Perspective; Learning and Growth Perspective | ||
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