- All Journals
- Al-Qadisiyah University
- Basrah University
- Kirkuk University
- Mosul University
- The Iraqi Borad for Medical Specialization
- University of Anbar
- University of Technology
- Al Mustafa University
- Al-Zahraa University for Women
- Alnoor University
- Kunooz University
- Misan University
- Ninevah University
- Tikrit University
- University of Al-Hamdaniya
- University of Kerbala
EFFECT OF REENGINEERING BUSINESS PROCESS TO INCREASE INTERNAL CUSTOMER SATISFACTIONS –AN ANALYTICAL STUDY TO SAMPLE OF INTERNAL CUSTOMER OPINION IN AL RASHEED BANK | ||
| AL-TAQANI | ||
| Article 1, Volume 26, Issue 4, 2013, Pages 0-0 | ||
| Authors | ||
| ; a Mawlood Ibrahim | ||
| Abstract | ||
| The research intent to explain the current Reengineering Business Process used by Iraqi banks , and to explain its effect in enhancing ,banks ability to increase internal customer satisfactions ,the study depend on the descriptive analytical approach to determine and treating the variables which represents the Reengineering Business Process as an independent variable and Internal Customer Satisfactions as a dependent variable by using different measurements that are developed to coincides with the study objectives and the nature of the investigated environment . To ensure that, two main hypotheses formulated and examined on sample represent ( 85% ) from Total employees in AL Bank which is (30) internal customers from ( 35) , by asking a number of | ||
|
Statistics Article View: 36 PDF Download: 14 |
||