- All Journals
- Al-Qadisiyah University
- Basrah University
- Kirkuk University
- Mosul University
- The Iraqi Borad for Medical Specialization
- University of Anbar
- University of Technology
- Al Mustafa University
- Al-Zahraa University for Women
- Alnoor University
- Kunooz University
- Misan University
- Ninevah University
- Tikrit University
- University of Al-Hamdaniya
- University of Kerbala
MEASURE OF SERVICE QUALITY IN TECHNICAL EDUCATION SURVEY STUDY TO OPINIONS OF SAMPLE FROM AMARAH | ||
| AL-TAQANI | ||
| Article 1, Volume 26, Issue 4, 2013, Pages 0-0 | ||
| Authors | ||
| SADOIQ M.ABDUL RETHA; FADHEL A.HUSSAIN | ||
| Abstract | ||
| Study aimed to measure service quality in technical education to identify the level of quality of service the current study was conducted on a sample of teachers in the Technical Institute of Amara, It has been based on a basic hypothesis that (( the adoption of standards of service quality in technical education leads to improve their level according to the dimensions of Reliability, Assurance, Tangibility, Empathy, and Responsiveness)), The two researcher used the descriptive analytical method in the theoretical part, and statistical analysis in the practical part, as developed for this purpose a questionnaire suitable for the nature of the study and its objectives, the study point out many conclusions of the most important of which ((weak supporting the administration for teachers in the performance of their duties efficiently )), The study concluded with number of recommendations was the most important of((the need for the administration of the Institute with the support and of members of teachers by creating an appropriate conditions for the provision of places convenient to them)) . | ||
|
Statistics Article View: 27 PDF Download: 14 |
||