The application of the requirements of TQM in health organizations - applied study at Azadi Teaching Hospital

Susan Abdel Ghani, M.

	The application of the requirements of TQM in health organizations - applied study at Azadi Teaching Hospital
Journal of Administration and Economics
Article 1, Volume 0, Issue 112, 2018, Pages 115-125
Author
M. Susan Abdel Ghani
Abstract
This study aiminstrative systeur , intellectually and practically to diagnose the reality of the application of total quality management requirements in Azadi Teaching Hospital, since the hospital is a service organization responsible for providing integrated health services technical and financial resources whose sizes are increasing and capabilities with the passage it is time to keep pace with technical and health progress in the world today, The study population is made up of workers in the public Azadi hospital The study sample has been selected by random class mads of items 34 Single The study is based on the descriptive method analytical data were by designing a questionnaire and is developed to measure the objectives of the study and testing of hypotheses dists buted over five axes (support and the support of senior management, focus on the customer, the participation of workers, making decisions based on facts, continuous improvement) , Data have been dealt with in the computer and processed using the statistical program spss The study found hospital staff aware of the importance of applying the principles of total quality management (senior management commitment, focus on the customer, the participation of workers, making decisions based on facts, continuous improvement)
Keywords
Administrative axis

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