Information Technology and its Role in Raising the Efficiency of the Performance of the Banking System

Jahil, Hasan H.; Allaw, Abbas M.; Rajab Al-Dhiab, Amer

	Information Technology and its Role in Raising the Efficiency of the Performance of the Banking System
Journal of Kirkuk University For Administrative and Economic Sciences
Volume 11, Issue 1, November 2021, Pages 122-147 PDF (1.46 M)
Authors
Hasan H. Jahil; Abbas M. Allaw; Amer Rajab Al-Dhiab
University of Kirkuk Journal For Administrative and Economic Science
Abstract
The current research deals with information technology and its role in raising the efficiency of the performance of the banking system by identifying the role of information technology (hardware, software, human resources skills) in raising the efficiency of the banking system in a sample of banks operating in the city of Kirkuk. In general, the research attempted to answer the following question:- What is the role of information technology in raising the efficiency of the performance of the banking system.To achieve this goal, the researchers prepared a questionnaire distributed to the research sample, and (83) questionnaires were analyzed using the statistical program (spss) and the research reached the most important conclusions. - The results showed that information technology (IT) with all its components plays an important role in the performance of the banking system.- Workers in the banking system are based on their skills and experience gained using different technologies and software in providing different banking services with high quality and more efficient in Kirkuk.
Keywords
information technology; the efficiency of the performance of the banking system

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