Abdulghafor, A., Al-Zaidi, W., Ali, N. (2026). The Role of the Digital Supply Chain in Improving Operational Efficiency and Achieving Economic Growth: A case Study of Delivery Companies in Mosul. , 2(1), 13-23. doi: 10.69513/jdifas.v2.i1.a2
Abdulghafor W. Abdulghafor; Waleed A. H. Al-Zaidi; Nawfal Kasim Ali. "The Role of the Digital Supply Chain in Improving Operational Efficiency and Achieving Economic Growth: A case Study of Delivery Companies in Mosul". , 2, 1, 2026, 13-23. doi: 10.69513/jdifas.v2.i1.a2
Abdulghafor, A., Al-Zaidi, W., Ali, N. (2026). 'The Role of the Digital Supply Chain in Improving Operational Efficiency and Achieving Economic Growth: A case Study of Delivery Companies in Mosul', , 2(1), pp. 13-23. doi: 10.69513/jdifas.v2.i1.a2
Abdulghafor, A., Al-Zaidi, W., Ali, N. The Role of the Digital Supply Chain in Improving Operational Efficiency and Achieving Economic Growth: A case Study of Delivery Companies in Mosul. , 2026; 2(1): 13-23. doi: 10.69513/jdifas.v2.i1.a2
The Role of the Digital Supply Chain in Improving Operational Efficiency and Achieving Economic Growth: A case Study of Delivery Companies in Mosul
Journal of Digital Innovation in Financial and Administrative Studies (JDIFAS)
1Economic Studies, Regional Studies Center University of Mosul
2Department of Renewable Energy Techniques Engineering, College of Oil and Gas Techniques Engineering- Northern Technical University, Iraq.
3College of Administrative Techniques. Alnoor University, Mosul, 41012, Iraq
Abstract
This study examines the role of Digital Supply Chain Management (DSCM) on operational efficiency and economic growth within delivery companies operating in Mosul. Driven by rapid digitalization and the increasing need for resilient logistics systems, the research analyzes how six DSCM dimensions—Information and System Integration, Traceability and Transparency, Big Data Analytics and AI, Internet of Things (IoT), Cloud Platforms and Collaboration, and Resilience and Responsiveness—shape firm-level performance. A structured questionnaire administered to employees across three major delivery firms, and statistical analyses conducted using correlation tests, multiple regression, Variance Inflation Factor (VIF) diagnostics, and interaction analysis. Results reveal strong and significant correlations between all DSCM dimensions and operational efficiency, while regression outcomes indicate that Information and System Integration is the only dimension with a unique significant effect, highlighting its foundational role. Multicollinearity and interaction effects further demonstrate that DSCM functions as an integrated system rather than independent components. Beyond operational outcomes, the study shows that DSCM contributes to broader economic development through productivity gains, reduced transaction costs, expansion of e-commerce, employment generation, and strengthened value chains. The findings underscore the strategic role of digital technologies in enhancing firm competitiveness and supporting sustainable economic recovery in Mosul. Implications for managerial practice and policy development also presented.