(2007). Demanding customer,Influential customer. , 13(48), 63-80.
. "Demanding customer,Influential customer". , 13, 48, 2007, 63-80.
(2007). 'Demanding customer,Influential customer', , 13(48), pp. 63-80.
Demanding customer,Influential customer. , 2007; 13(48): 63-80.


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