The impact of supply chain flexibility in strategic performance according to the Balanced Scorecard

D. Ahmed Kadhim Jawad, M.

	The impact of supply chain flexibility in strategic performance according to the Balanced Scorecard
Journal of Administration and Economics
Article 1, Volume 0, Issue 97, 2018, Pages 111-133
Author
M. D. Ahmed Kadhim Jawad
Abstract
The research aims to determine the impact of the flexibility of the supply chain of represented (delivery flexiblity, supply flexiblity, information systems flexiblity, and new product flexiblity) on the strategic performance on according to the Balanced Scorecard and was deported to (financial perspective, customer perspective, internal business processes perspective, innovation and learning perspective), and by providing a model demonstrates the nature of the relationship between the flexibility of the supply chain and its impact on strategic performance. The model of research was tested in a sample selected from companies belonging to the Ministry of Industry, The research population consists of all corporate executives and their representatives, in addition to some of the managers of laboratories, or factories, and technicians, and numbered )5( directors and technicians. The questionnaire was distributed to all members of socity, and it has been returned from them (52) forms, which are useful to make a valid statistical analysis, The finding of the research indicated that the level of the supply chain flexibility is acceptable in these mentioned companies, the total average was (3.34), where the new product got the highest level, and it was (3.38), the level of the reached strategic performance was (3.40), which is a good level, , the highest level of strategic performance was in the customer perspective, with a value of (3.43). The other findings of the research indicated the presence of positive significant correlation with a significance relation between supply chain flexibility and strategic performance, in addition to the confirmation of search on the ability of companies, under discussion, to achieve the strategic performance through the increased interest, and the support of supply chain flexibility dimensions employed in this research. The research conclud to make some recommendations, including the emphasis on attention to supply chain flexibility dimensions adopted, in addition to other dimensions that can provide support for strategic performance, in addition to the need for follow-up the managements of companies to promote strategic performance dimensions, through the adoption of the most influential dimensions of supply chain flexibile, because the high uncertainty and constant change nature of the business environment.
Keywords
Axis of administrative

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