The Possibility of Adoption  Crosby Model to Improve the Quality of Health Services: Exploratory Study in in ASalam Teaching Hospital

M. Abdullah Al- Ta, Adel

	The Possibility of Adoption Crosby Model to Improve the Quality of Health Services: Exploratory Study in in ASalam Teaching Hospital
Tikrit Journal For Administration & Economics Sciences
Article 1, Volume 9, Issue 28, 2013, Pages 71-92
Author
Adel M. Abdullah Al- Ta
Abstract
Abstract The subject of healthcare has been argued from many specialist and managerial interest in many places for its importance , and countries always allocate good budget for healthcare, because its one of the important and critical factor used in measuring development in healthcare system in the world . Healthcare consider as an important human rights offered from governments to their citizens. There are many health programs could be adopted to improve health services which represent important part of Total Quality Management,This research trying to introduce an approach to provide health services focusing on internal environment to promote the quality of the health service and help the organization to provide this service in an effective way through answering the following question " how and wich model can achieved efficiency management in provide health service in high quality?" To achieve the the research aim , we used regression analysis to determine Philip Crosby essential priority in his approach from employee point view in the hospital toward the provision of health service to evaluate the organization. The main conclusion of this research was that the health care services based on three models derived from the principles of Crosby represent predictive models help to explain the entire phenomenon ,which represented in the quality of health care.

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