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Design and Implementation of Email Agent System | ||
| Journal of University of Babylon | ||
| Article 1, Volume 22, Issue 3, 2014, Pages 966-974 | ||
| Authors | ||
| Zaid H. Alibadi; Sawsan K. Thamer; Loay E. Goerge | ||
| Abstract | ||
| Email is one of the most useful communication tools over the Internet; Email can be an effective knowledge management tool which conveniently enables fast and accurate communication. On the other side, the increasing volume of email threatens to cause a state of “email overload” at which the volume of messages exceeds individuals’ capacity to process them. This paper presents a personal email agent, named PAEA (Personal Assistant Email Agent), which assists the user to send all his/her email messages to their recipients and automatically download the user email message from the email server. The agent is designed to be able to classify the incoming email messages into folders, and to prioritize them so that the user can focus on more important emails first. The agent prioritizes messages according to user profile and his historical reaction. PAEA can instantaneously update his learning from the user behavior to be more effective and adaptive in doing the email sorting task. | ||
| Keywords | ||
| Email; Email Agent; Email Management | ||
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