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DIAGNOSE AND ANALYZE THE DEFECT CAUSES FOR THE PRODUCTION PROCESS FOR AN INDUSTRIAL PRODUCT USING QUALITY TOOLS | ||
| Iraqi journal of mechanical and material engineering | ||
| Article 1, Volume 13, Issue 3, 2013, Pages 635-653 | ||
| Author | ||
| Lect. Zainab Allawi Ibrahim | ||
| Abstract | ||
| The international companies compete between them to gain the markets; these companies are facing many challenges to ensure stay in competition market. Now the industrial organizations concentrate on customers’ needs and they work seriously to satisfy the customers. So the industrial organizations continuously search about competition characteristics and improve the current products quality to ensure stay in the markets. Today quality considers the important tools that ensure to the company gains the market, competition and customers loyalty. one of the most way to improve quality of products or services is apply the seven basic tools of quality , these tools help the industrial organization to understands and improves the production processes by collect information ,generate ideas ,improve , analysis and evaluate the production processes. The main objectives of quality tools are to prevent or minimize production of defects products. In this research we apply two tools of quality; Pareto chart and cause and effect diagram to diagnosis and to find the defects types and causes for one products of the state company of leather industries; the female shoe that produce in factory No (1) , we find that the largest defects 55% (Vital Few )occur in molding operation(Withdraw the leather) and this defects can be avoid be increase the workers attention and also be maintains the cutting tools of leather . There are many causes that cause defects in female shoes such as; workers, machines, leather raw material and work environment. the workers consider the largest source of defects because most of factory operations based on the worker accuracy ,quality of work, so solve these problems are possible by concentration the effort towards the factory workers to improve the product quality , specially, the company products have good reputation in the Iraqi market | ||
| Keywords | ||
| Quality tools; Pareto chart; cause and effect diagram | ||
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