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The application of QFD tool to fulfill the requirements of quality applied study in the General Company for Leather Industries | ||
| Journal of Administration and Economics | ||
| Article 1, Volume 0, Issue 86, 2018, Pages 100-129 | ||
| Authors | ||
| M. M. Tallinn Cayzac Lauder; M. D. Samir Kamel Khatib | ||
| Abstract | ||
| Quality Function Deployment is one of the contemporary quality tools which is distinguished from other tools, where it focuses on achieving quality requirements as well as positive quality to present a product meets or exceeds current and future customer requirements. State company for leather industries – factory (( 7 )) to produce men – shoes was chosen as a research sample . A questionnaire have been designed with three parts, the first part concentrates on quality dimensions [ customer requirements ] … the second part includes identifying the stronger competitors of the company , the third part specialized in the degree of availability of each customer requirement in competing products . The research concluded a set of conclusions such as:- 1- Weakness of interest in quality concepts and quality tools … especially (( QFD )) tool . 2- There is a suitable environment to apply (( QFD )) tool, the company will attain many advantages through this application . 3- Weakness at focusing on customer requirements, because the company has greater interests in contracts with governmental institutions more than focusing on customers. | ||
| Keywords | ||
| The center of an administrative | ||
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