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Diagnosing the Reality of Applying the Leadership Clause to the Quality Management System According to ISO 9001:2015 -Case Study in the Northern State Cement Company / Badoush Expansion Cement Factory in Nineveh Governorate | ||
| TANMIYAT AL-RAFIDAIN | ||
| Volume 43, Issue 144, December 2024, Pages 114-127 PDF (737.18 K) | ||
| Document Type: Research Paper | ||
| DOI: 10.33899/tanra.2024.148765.1373 | ||
| Authors | ||
| Tabarak M. Shukur* 1; Noor S. Issa2 | ||
| 1Department of Public Law, College of Law, University of Baghdad, Baghdad. Iraq. | ||
| 2Department of Industries Management, College of Administration and Economics, University of Mosul, Mosul, Iraq. | ||
| Abstract | ||
| The research aims to estimate the effectiveness of the application of the leadership clause and determine the extent of its application by the ISO9001:2015 standard in the Northern State Cement Company/ Badoush Expansion Cement Factory, and to analyze the strengths and weaknesses of the leadership process within it by the quality management system, given the analysis of the contradictions and challenges in applying the leadership clause by According to the ISO 9001:2015. The research included the theoretical background of the subject (the concept of quality, the international standard ISO 9001:2015, and the concept of leadership) and the research methodology, conclusions, and recommendations. The results showed that the company continuously supports the Quality Committee and tries to achieve consistency between the company's strategic direction and quality objectives, in addition to seeking to provide all available resources for quality management. The conclusion showed that adopting quality practices and preparing for the international standard (ISO 9001:2015) in the company has a significant impact on the understanding and readiness of employees and management to implement this global standard. Based on these conclusions, the most important recommendations are to emphasize continuous communication with trainees after the end of training courses, evaluate daily performance, and increase documentation. | ||
| Keywords | ||
| Quality Management System (QMS); ISO9001:2015; Leadership | ||
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